Nine Pyramids View Hotel

Very Poor
Traveller Type: Family with Young Children
  : Only the breakfast terrace view is good, or maybe not.
  : Scam central. The male owner named Saif randomly charge you extra 27% commission fee he claimed that he will pay it to booking.com (not sure but they should inform us when we book). In the end the fee you pay for the room is almost doubled (your original rate x 1.27 x 1.14, 27% commission and 14% again VAT on total total amount). On top of that, the room he assigned to you is not even what you have booked, and it is of lower value. Being shortchanged, I challenged him with pictures and booking details of the room on booking.com. He quickly annoyed and SCOLDED me and left us in the room. I accepted the room with no other choice. Only later I found out that they operates on overbooking and not service and hospitality. They have many different names for their common room and they will confuse you that they are giving you a better room but in fact it is a normal room with better names. I suspect their strategy is to overbook the suite room and coerce ppl to take up their upgrade to a better room upon arrival.Do not take up their offer for airport pickup as they charge double or even triple compared to Uber. Their tour is almost double the price compared to the market. I am satisfied with the tour as I like their fast pace and the tour guide is friendly. But you may doubt the value of the tour because mine ended in 3 hours instead of the whole day despite paying 75USD per person.Their staffs were overly concerned that you should change local currencies with them and pestered us every time we walked pass. I did not exchange with them but you can read up the comments from other guests.

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple
  : Great hotel overall! Great value for money. Food is good, rooms are very clean. Stunning view of the pyramids from the roof terrace - strongly recommend paying that little bit extra to get a room with a view as well!
  : The day we left we organised a taxi through the hotel. We would've had to leave at 0500 to make it to our flight on-time. They then called us at 0215 saying due to problems on the roads we have to leave at 0300. We got up and left - it turns out that they were just picking up someone else and wanted to drop us off then. We were dropped off at arrivals of the wrong terminal, 4 hours before our flight!